Privacy Policy

Effective Date: July 2026

Welcome to RoadRescue. Your privacy is important to us. This Privacy Policy explains how RoadRescue collects, uses, stores, and protects your information when you use our website and mobile application. By accessing or using RoadRescue, you consent to the practices described in this Privacy Policy.

Information We Collect

To provide our services, RoadRescue may collect the following types of information:

Account Information

Full name

Email adress

Phone number

Account login credentials

Payment Information

Payments are securely processed through Stripe. RoadRescue does not store your complete debit or credit card information on its servers.

Location Information

With your permission, RoadRescue collects your device’s location while using the application to connect you with nearby roadside assistance providers, provide real-time service tracking, and improve response times.

Device Information

We may collect information such as your device type, operating system, browser type IP address, and app usage data to improve the performance, security, and reliability of our platform.

Provider Information

Providers using RoadRescue may be required to submit business information, driver’s license information, insurance documentation, tax information, and other verification documents necessary to maintain eligibility on the platform.

How We Use Your Information

RoadRescue uses the information we collect to:

1. Create and manage user accounts.

2. Connect customers with qualified roadside assistance providers.

3. Process payments securely through Stripe.

4. Verify provider identity and eligibility.

5. Provide customer support.

6. Send important account and service notifications.

7. Improve the functionality, security, and performance of the RoadRescue platform.

8. Prevent fraud, abuse, and unauthorized use of our services.

9. Comply with applicable legal obligations.

Information Sharing

RoadRescue shares information only as necessary to operate the platform and provide requested services. Customer information may be shared with the assigned roadside assistance provider to complete a service request. We may also share information with trusted third-party service providers, such as payment processors and cloud hosting providers, to support the operation of our platform. RoadRescue does not sell your personal information.

Data Security

RoadRescue uses reasonable administrative, technical, and organizational safeguards to protect your personal information. While no method of electronic transmission or storage is completely secure, we continuously work to maintain the the security and integrity of our platform.

Your Rights

You may review and update your account information at any time through RoadRescue application. You may also request deletion of your account by contacting RoadRescue. Certain information may be retained as required by law or for legitimate business purposes.

Children’s Privacy

RoadRescue is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will promptly delete it.

Changes to This Privacy Policy

RoadRescue may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. The updated policy will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

RoadRescue

Email: jamieholloway@roadrescuemobility.com